Last Updated: February 18th, 2020
What Personally Identifiable Information Is Collected and How It is Collected
Personally identifiable information, or personal information, is information that identifies you and may be used to contact you either online or offline. Playdek collects personal information when you register and create a user account in order to access certain content and/or utilize aspects of the Services. Playdek may also collect personally identifiable information during the course of your use of the Services and/or in connection with marketing or email campaigns. We do not require, as a condition of participation in any of our Services, that anyone disclose more information than is reasonably necessary for them to participate in an activity.
The type of personally identifiable information collected will vary depending upon the activity and may include your first and last name; e-mail address; account information for certain third party third party sites or networks (such as Facebook and Twitter), phone numbers; mailing address; and zip code. We will also collect the contact information of your friends, if you choose to connect your contacts and address book information with Playdek, and/or if you choose to connect those accounts with your Playdek account your login credentials to your social network accounts, such as Facebook and Twitter. We also may automatically collect certain information when you use our Services, such as your location/GPS coordinates (if you enable this feature), a device identifier (but not the UDID), MAC address, Internet Protocol (IP) address (if using a browser), operating system, computer type, software, Internet IP address, the browser type, the address of a referring site and your activity on Playdek. You can enable or disable location services when you use Playdek at anytime, through your mobile device settings. This information is not treated as personal information unless we combine it with or link it to any of the personally identifiable information mentioned above.
At any time, but only once per calendar year, or as otherwise required under applicable law, you may contact Playdek to review the personally identifiable information that Playdek has collected about you. If you discover any errors, please notify Playdek and the information will be corrected. To review the personally identifiable information that Playdek has collected about you, send an email to firstname.lastname@example.org with the subject line: “Personal Information Review Request.”
Information on Cookies and Tracking Technologies
We do not currently use “cookies” on Playdek’s website but may do so in the future. A cookie is a piece of data stored on a website visitor’s hard drive to help us improve your access to our website and identify repeat visitors to our website. For instance, when a cookie is used to identify you, you would not have to log in a password more than once, thereby saving time while on our website. Cookies can also enable us to track and target the interests of our users to enhance the experience on our website. Usage of a cookie is not linked to any personally identifiable information on our website.
Our Policies Concerning Children’s Personally Identifiable Information
We do not knowingly collect personally identifiable information from someone we know to be a child under the age of thirteen (13) without prior parental consent. IF YOU ARE 13 YEARS OLD OR YOUNGER, PLAYDEK REQUESTS THAT YOU NOT SUBMIT ANY PERSONAL INFORMATION TO THE SERVICES OR TO PLAYDEK. Our websites and application contain features that may be attractive to children; therefore, children should not be granted access to any passwords or use of the parent or guardian’s account without direct monitoring and supervision by the parent or guardian. Playdek is not responsible for any unauthorized use of accounts, and we encourage everyone to protect their passwords and not disclose them to anyone.
How Personally Identifiable Information We Collect is Used
We will only collect information to the extent necessary for us to provide our Services. We will also use personally identifiable information to: provide you with any information or material you may request from us and to process or complete any transactions; respond to your e-mails, questions or comments; analyze usage and trends and personalize and improve Playdek and your experience when you use our Services such as suggesting content or features that may match your interests and level of gaming experience; send you confirmations, updates, security alerts and support messages; find and connect with your friends and contacts (with your permission); pair you with a user of our mobile applications who has first provided your personally identifiable information (e-mail address) in order to be paired with you in connection with using our mobile applications; alert you of new products, promotions, special events and offers; and, for any other purpose for which the personally identifiable information was collected. We may also use personally identifiable information to allow us to deliver messages to your personal accounts on certain third party sites or networks, such as Facebook and Twitter. We may also need to use your personally identifiable information to (1) respond to subpoenas or court orders, (2) to establish or exercise our legal rights or defend against legal claims, (3) protect the safety or property of our employees, contractors, customers, users or others or (4) to the extent otherwise required by applicable law.
If at any time you wish to opt-out from having your personally identifiable information used in order to deliver information from Playdek about new products, services, or promotions, you may contact us at email@example.com with the words “Opt Out” in the subject line of your email.
With Whom Personally Identifiable Information May be Shared
Your Choices and Control With Respect to Your Personally Identifiable Information
You may request that we delete your user account(s) or, if you have not established a user account, your email address, and any related data at any time. If you wish to delete your user account(s), please email us at firstname.lastname@example.org with the words “Delete Account” in the subject line. If you do not have a user account and wish to delete your email address or other personally identifiable information that you might have provided through your use of the Services, please email us at email@example.com with the words “Delete My Information” in the subject line.
How Your Personally Identifiable Information Is Protected from Misuse
The security of your personally identifiable information is important to us. We have implemented technical, administrative and physical security measures to attempt to protect your personally identifiable information from unauthorized access and improper use. However, please understand that no security measure is perfect or impenetrable and therefore we cannot guarantee the absolute security of your personally identifiable information. We also protect your personally identifiable information offline. Only employees who need the information to perform a specific job (for example, customer service) are granted access to personally identifiable information. The computers/servers in which we store personally identifiable information are kept in a secure environment.
Bulletin Boards and Chat Areas
Users of the Services are solely responsible for the content of messages they post on public forums, such as chat rooms and bulletin boards. Users should be aware that when they voluntarily disclose personal information (e.g., user name, e-mail address, phone number), as well as other personal ideas, photographs, writings, music, comments, suggestions and other materials (collectively “User Content”) on the bulletin boards, blogs, or in the chat areas, that information can be collected and used by others and may result in unsolicited messages from other people. You are responsible for the personal information you choose to submit in these instances. For example, if you list your name and email address in a forum posting, that information is public. Please take care when using these features.
Please note that Playdek does not control who will have access to the information that you choose to make public, and cannot ensure that parties who have access to such publicly available information will respect your privacy or keep it secure. Playdek is not responsible for the privacy or security of any information that you make publicly available on through the Services or what others do with information you share with them on the Services. We are not responsible for the accuracy, use or misuse of any User Content that you disclose or receive from third parties through the Services.
440 South Melrose Drive, Suite 200
Vista, California 92081
California Residents and California Privacy Rights
California Civil Code Section 1798.83 permits California residents to request from companies conducting business in California a list of third parties to which the company has disclosed personally identifiable information during the preceding year for direct marketing purposes. Playdek has not and will not share your personally identifiable information with third parties for their direct marketing purposes; accordingly, it will not maintain such a list of third parties. If you are a resident of California and want additional information confirming how Playdek does not share your personally identifiable information with third parties for their direct marketing purposes, you may contact us at firstname.lastname@example.org with the words “California Privacy” in the subject line of your email or write to us at the address above and include a heading reference with the words “California Privacy”.
California Business and Professions Code Section 22581 permits California residents under the age of 18 who are registered users of our website or other aspects of the Services to request and obtain the removal of content or information that you have posted to public forums, such as chat rooms and bulletin boards. To make such a request, please contact us at with the words “California Privacy” in the subject line of your email, or write to us at the address above and include a heading reference with the words “California Privacy”, and include in your email or letter a detailed description of the posted content or information that you would like removed. Please note that the request to remove content or information that you have posted does not ensure complete or comprehensive removal of such content or information. Please also note that we are not required to remove content or information you have posted where it has been made anonymous, or if applicable law requires that we maintain such content or information, or if such content or information was posted by a third party registered user of the Service (including content or information that you posted that was stored, republished, or reposted by the third party).